About Us

Derek   Susan Herring Established in April, 2000, A.I.M. (Austin Independent Mechanical) Heating and Cooling is a Susan and Derek Herring, Owners of Austin Independent Mechanical Heating and Cooling.locally owned company. Founded by Derek and Susan Herring, the company was born out of Derek’s natural mechanical ability and construction background to fix air conditioners. As a firefighter, Derek used his off-time to hone his skills, receiving a Master’s license in 1999. Susan, a former Hays CISD teacher, joined the business, and runs many of the day-to-day activities. Since A.I.M.‘s first day in business we have provided the best services and equipment available to our customers.

From the small beginning, A.I.M. has grown to include a service department, an installation department, a weatherization department, a construction department and a full-time office staff to better serve you. The company now offers new installation, replacements, repairs, maintenance and inspection for both heating and cooling systems in the Buda, Kyle, San Marcos, and Austin areas, as well as outlying communities. A recent offering is the HeatBLOC 75 High-Efficiency Radian Heat Barrier. that A.I.M. technicians are professionally trained to install. See our Products and Services page.

You’re welcome to check our credentials. Call the Better Business Bureau, check our testimonials here, or call to ask us for a list of references. Our work speaks for itself, and we are proud of it.

As an American Standard Customer Careā„¢ Dealer we know that customer satisfaction is the difference. We have a 97% customer satisfaction rate. Our customers rated us on our promptness, knowledge, courtesy, neatness, helpfulness and overall satisfaction with our work.
Our customer referral rate with our American Standard customers who responded to our survey is 93%. Nearly all said they would recommend us their friends and family. We think those numbers are something that we can be proud of, and we continually strive to improve. We want to be the first company you think of when you think, “air conditioning” or “heating”.

We are a licensed, insured and bonded company. We offer financing options and maintenance contracts. Contact us today!

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